Изучить этот отчет о пинко казино
Изучить этот отчет о пинко казино
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С зеркалом у букмекера все амба просто: вам нужно набрать в браузере официальный адрес сайта и один или два подождать.
The player's winnings have disappeared without further explanation. The player later sent us an email confirming that the issue was resolved.
A long-time player from Poland was unable to withdraw his funds from NineCasino due to incomplete KYC verification. Despite having sent the required documents and contacted them via email and chat, the player had not received any feedback or help from the casino for two weeks. We had contacted the casino and they apologized for the delay and confirmed that the player's documents had been accepted.
The player from Portugal had deposited approximately 22 euros' worth of BNB into an online casino, but the funds were not credited to his account. Despite having provided the necessary documentation, there had been no progress after five days and the player had received no communication from the casino.
We had advised him to be patient as withdrawals could take up to 14 days due to KYC verification or high volume of withdrawal requests. The issue was successfully resolved, the player received his winnings, and we closed the complaint.
You can imagine what happened with the 130 euros, convert 1500 euros with 130 euros. That doesn't work, you have the option to buy free spins, but you can do that in the 5 days only once. It happened as it had to, the money is gone. I still don't know who of the ladies was right.
Sorry to hear about this situation. Can you pls send us an email to [email protected] with the subject "CasinoGuru Review"? Try to tell us more details and your account email.
The player from Berlin has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
Thank you so much for your kind words, Johnan. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!
После того, сколько вы зарегистрируетесь, в боковом меню появится ваш основной счет, ваш демо-счет, уведомления в свой черед настройки вашего профиля.
The player from Switzerland here had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had provided the necessary documents to the casino and had cooperated fully with the process.
We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.
The player from Portugal has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the issue was resolved.
After the player had lodged a complaint, we had mediated the communication between the player and the casino. The casino eventually responded, had apologized for the inconvenience and confirmed that a refund had been processed. The player had confirmed receiving the refund, resolving the issue.